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your delivery options

options delivery price
1. standard delivery within 3-5 working days £3.95
free on orders £50 and over
2. express delivery next working day
when you order by 8pm (midday on Sunday)
£6.95
3. express before 1pm next working day before 1pm,
when you order by 8pm (midday on Sunday)
£7.95
4. saturday delivery order by 8pm on Friday £9.95


1. standard delivery

Standard Delivery is available Monday to Saturday, excluding public holidays.

2. express delivery
3. express delivery before 1pm

We can deliver the next working day for orders we receive before 8pm on a working day (or midday on Sunday for a Monday delivery). If your order is delayed, you'll receive notification via text or email, and we will refund the delivery charge.

For express delivery before 1pm, a signature is required upon receipt.

Please note: working days are Monday to Friday (excluding public holidays).

We cannot offer express delivery to the Scottish Highlands & Islands, Northern Ireland and other postcodes outside mainland Britain. Please see here for affected postcodes.

4. saturday delivery

You can arrange to have your order delivered on Saturday. Please place your order by 8pm on Friday.

If you miss the delivery, you can arrange an alternative date and time with the courier, free of charge. You won't have to wait until the following Saturday to receive it.

when you receive your order

A signature is required on delivery, so please provide an address where someone will be able to sign for your goods. Sometimes we split your order across more t han one delivery (because of stock availability) but we'll only charge you once.

which courier?

Deliveries are via our courier partner DX, with the exception of  orders going to the Scottish Highlands or outside of  mainland Great Britain ( including the Channel Islands and the Isle of Wight), which are delivered by Royal Mail.

click & collect - delivery to a white stuff shop

options delivery price
standard delivery within 3-5 working days free
express delivery next working day when you order by 8pm £3.95
saturday delivery not available at this time n/a

shop delivery

If it's more convenient, you can order something online and have it delivered to your local shop.

This service is currently available in all White Stuff shops with the following exceptions:

  • Copenhagen
  • Guernsey
  • Isle of Man
  • White Stuff Concessions (John Lewis, House of Fraser etc)

Please note: working days are Monday to Friday (excluding bank holidays).

express delivery (to shops)

Express Delivery is available on orders we receive before 8pm the previous working day.

Express orders placed before 8pm on Friday will be delivered on the following Monday. Orders placed after 8pm on Friday may not be delivered until the following Tuesday.

All orders will be delivered to shops during shop opening hours.

If your order is delayed, you'll receive notification via text or email and we will refund the delivery charge.

your local white stuff shop will hold your order for 14 days

Your order will be available for collection for 14 days, after this we will return it to our warehouse and refund you. If you're unable to collect it within that time, please contact our Customer Care team on 020 7735 8133.

You will need to bring your White Stuff email confirmation and a valid form of I.D. (passport, driving licence or credit card) to collect your order.

overseas deliveries

options delivery price
overseas delivery - ireland 3 to 6 working days £8.00
free on orders £50 and over
overseas delivery - europe 3 to 6 working days £8.00
overseas delivery - rest of world 5 to 8 working days £12.00

overseas delivery - (Europe - including the channel islands and rest of the world

Deliveries are sent via International Recorded post. Deliveries to non-EU countries will have VAT deducted. There may be local import duties to be paid on receipt of your goods that White Stuff is not liable for. Delivery to EU countries will take 3 to 6 working days. Delivery to any other country will take 5 to 8 working days.

gift card delivery - £1 for UK deliveries, £2 for overseas

These charges apply when you order a gift card on its own. If you order it alongside other items then the appropriate delivery charges apply. Please note that gift cards are dispatched separately if ordered alongside other items.






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