terms and conditions

This site is owned and operated by White Stuff Limited ("we", "us" "White Stuff"), a company registered in England and Wales with our registered office at:

Canterbury Court
Kennington Park
1-3 Brixton Road
London, SW9 6DE
United Kingdom

Company registration no. - 2319237

VAT no. - GB 974 9728 51.

These Website Terms of Use ("Terms"), together with our Privacy Policy set out the basis upon which you can visit and use the website ("website"). By using the website , you agree to be and are bound by these Terms and other applicable policies. We reserve the right to change these Terms from time to time and we advise you to read through them each time that you use the site. If you purchase goods from our site, our Terms and Conditions of Sale will apply to your purchase.

Intellectual Property Rights
Unless otherwise stated, all text, images, photographs, descriptions, data, illustrations, graphics and other material (referred to as "Content") in this website is protected by copyrights, trademarks wordmarks or other proprietary rights are owned by or licensed to White Stuff Ltd. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own personal, non-commercial use is prohibited without the prior permission of White Stuff. You may not modify, adapt, alter, distribute or create derivative works of or from this website, in whole or in part. Any use of the Content except as specifically permitted in these Terms is strictly prohibited.

Links to Third Party Websites
This site may provide links to third party websites from time to time (third party sites) that we believe may be of interest to you. We do not control or vet these third party sites; White Stuff's privacy policy does not cover those third party sites. We advise you to read the privacy statement applicable to each third party site you visit and we will not accept any responsibility for or liability in respect of either the contents or your use of these third party sites.

Accuracy of Content
We make reasonable efforts to update the information on our website, but make no representation or warranty, and offer no guarantees either express or implied that the content on our site is accurate, complete or up to date.

The Content may contain errors or omissions, or may be out of date and we therefore reserve the right to change, delete or update Content at any time without notice. You acknowledge that errors or omissions may relate to pricing and availability and we reserve the right to cancel or refuse to accept any order placed on the basis of incorrect pricing or availability information. Whilst all reasonable effort has been taken to display garment colours accurately, we cannot guarantee that your monitor's display will accurately reflect this.

Limitation of Liability
We will not be liable for any loss or damage of any kind suffered by you arising directly or indirectly as a result of your use of this website or any third party site or of the information provided within this website or any third party site.

We assume no responsibility for the content of websites linked to our site and such links should not be interpreted as endorsements by White Stuff of such linked sites and we will not be responsible for any loss or damage that may arise from your use of linked sites.

We provide the website for domestic and private use only and we accept no liability for any loss of profit, business or business opportunities. Nothing in these Terms shall exclude or limit liability in relation to any damages arising from death or personal injury resulting from your use of this website to the extent caused by the negligence of White Stuff.

For details of limitations and exclusions of liability relating to the supply of goods to you, please refer to our Terms and Conditions of Sale.

Damage to your Computer
We make all reasonable effort to ensure that this website is free from viruses and defects but cannot guarantee this and we will not be liable for loss or damage caused by technologically harmful material including viruses or distributed denial-of-service attacks that may infect your computer equipment, programmes, data or other material due to your use of our website or linked websites. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, White Stuff shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the website.

Account Security
It is your responsibility that you ensure that all information with regards to your account is kept confidential and you should not disclose your account details to any third party. We shall not accept responsibility for any loss or damage as a result of you not keeping all such information confidential. If you know or suspect that your account security has been compromised, you should immediately contact us by calling our customer care centre on 020 3752 5360, by emailing us at or by notifying us in writing at Customer Care, White Stuff Limited, Canterbury Court, Kennington Park, 1 - 3 Brixton Road, London, SW9 6DE, UK.

We have the right to disable access to your account or account information at any time if in our reasonable opinion you have not complied with our Terms.

User submitted content You must not submit any content, including product reviews, comments and other materials ("User Content") that you submit to the website that, in our sole opinion, are considered defamatory, offensive, menacing, abusive, obscene, racist, or likely to cause nuisance, offence or embarrassment, damage or inconvenience to either us or our customers, or are in any other way objectionable or illegal and we reserve the right to edit, or delete any content that, in our sole opinion, violates these Terms.

You are solely responsible for the User Content that you submit, and represent and warrant that you are the sole author and owner of any Intellectual Property rights of the User Content., and that the User Content is not inaccurate or misleading, and does not violate these Terms, any law or regulation, does not cause potential harm to another person or entity and does not contain any virus or malware.

We have the right to use, copy, distribute and disclose to third parties User Content for any purpose and have the right to disclose your identity to any third party who claims that the User Content is in breach of their intellectual property rights or their privacy.

We are not responsible or liable to any third party for User Content and the views expressed by other users on our website do not represent our views.

This website is not intended for children and we ask that no-one under the age of 18 submits personal information to White Stuff or uses the website.

Suspension of site
We reserve the right to suspend your use of the website at any time to perform essential maintenance, change details and to remove any inaccurate or unauthorised material, and also to terminate your use of the website if you breach any of these Terms.

These Terms are effective until terminated by White Stuff. White Stuff may terminate these Terms at any time without notice, for any reason in connection with the website. In the event of termination, you are no longer authorised to access the site. The restrictions around Content, User Content, disclaimers, warranties and liabilities shall survive termination.

Jurisdiction of site
This website, its content and any contracts arising out of it are governed by and construed in accordance with English law. Any dispute or claim arising out of or in connection with these shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Questions or comments
Questions or comments should be directed to or by notifying us in writing at Customer Care, White Stuff Limited, Canterbury Court, Kennington Park, 1 - 3 Brixton Road, London, SW9 6DE, UK.

(Updated 25/08/2015)

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