We use cookies to enhance and personalise your experience. Please read our cookie policy to find out more about the cookies we use and how to disable them. By pressing “OK” or closing this banner, you agree to our

cookie policy.

It appears that your browser has cookies disabled.

The website requires your browser to enable cookies in order to login. Please enable cookies and reload this page.

Free UK Delivery Over £30 & Free UK Returns
Our shops are now open, we can’t wait to see you.
2 new ways to pay with Klarna
Logo
  • Women

    Back

    Women

    Clothing
    • Back
    • Women's Clothing
    • Spend & Save up to £30
    • New in
    • Knitwear & Sweats
    • Dresses
    • Jumpsuits & Dungarees
    • Tops & Tees
    • Shirts & Blouses
    • Tunics
    • Coats & Jackets
    • Trousers & Leggings
    • Jeans & Jeggings
    • Nightwear
    • Loungewear
    • Skirts
    • Shorts
    • Swimwear
    • View All Women's
    Accessories
    • Back
    • Women's Accessories
    • Spend & Save up to £30
    • New In
    • Bags & Purses
    • Scarves
    • Ponchos & Wraps
    • Hair Accessoires
    • Face Coverings
    • Hats
    • Gloves
    • Jewellery
    • Tights
    • Socks
    • View All Accessories
    Footwear
    • Back
    • Women's Footwear
    • Spend & Save up to £30
    • Boots
    • Trainers & Plimsolls
    • Sandals
    • Heels & Wedges
    • Brogues & Loafers
    • Ballet Pumps
    • Slippers
    • View All Footwear
    Stylish Stuff
    • Back
    • Women's Stylish Stuff
    • Staycation
    • Desert Haze Collection
    • Indigo Garden Collection
    • Fairtrade Collection
    • Layering
    • Working From Home
    • Organic Cotton
    • Top Rated
    • Best Sellers
    Offers
    • Back
    • Women's Offers
    • 2 for £10 Women's Socks
    • 2 for £20 Tights
    • Spend & Save up to £30
    Shop Now
  • Linen Shop

    Back

    Linen

    Women
    • Back
    • Women's Linen
    • Linen Tops
    • Linen Dresses
    • Linen Trousers
    • Linen Tunics
    • Linen Skirts
    • Linen Jumpsuits
    • Linen Shorts
    • Linen Jackets
    • Linen Scarves
    • Shop All Linen
    Men
    • Back
    • Men's Linen
    • Linen Shirts
    • Linen Shorts & Trousers
    • Linen Tailoring
    • Shop All Linen

    Love Linen

     
    Shop Now
  • Men

    Back

    Men

    Clothing
    • Back
    • Men's Clothing
    • Spend & Save up to £30
    • New in
    • T-Shirts & Polos
    • Shirts
    • Knitwear & Sweats
    • Trousers & Jeans
    • Coats & Jackets
    • Blazers & Waistcoats
    • Nightwear
    • Shorts
    • Underwear
    • View All Men's
    Accessories & Shoes
    • Back
    • Men's Accessories & Shoes
    • Spend & Save up to £30
    • Bags & Wallets
    • Footwear
    • Socks
    • Scarves
    • View All Accessories
    Stylish Stuff
    • Back
    • Men's Stylish Stuff
    • Layering
    • Organic Cotton
    • Top Rated
    • Best Sellers
    Offers
    • Back
    • Men's Offers
    • 2 for £10 Men's Socks
    • Spend & Save up to £30
     
    Shop Now
  • Kids

    Back

    Kids

    Shop Girls'
    • Back
    • Shop Girls'
    • Spend & Save up to £30
    • Coats & Jackets
    • Knitwear
    • Nightwear
    • Dresses
    • Tops & Tees
    • Accessories
    • Skirts
    • Trousers & Leggings
    • Girls' aged 3-6
    • Girls' aged 7-10
    • View All Girls'
    Shop by age
    • Back
    • Shop by age
    • Girls' aged 3-6
    • Girls' aged 7-10
    Shop Boys'
    • Back
    • Shop Boys'
    • Spend & Save up to £30
    • Coats & Jackets
    • Knitwear
    • Nightwear
    • Hoodies & Sweats
    • Trousers & Shorts
    • Tops & Tees
    • Accessories
    • Boys' aged 3-6
    • Boys' aged 7-10
    • View All Boys'
    Shop by age
    • Back
    • Shop by age
    • Boys' aged 3-6
    • Boys' aged 7-10
    Offers
    • Back
    • Kids' Offers
    • Spend & Save up to £30
    Shop Girls
    Shop Boys
  • Accessories & Shoes

    Back

    Accessories & Shoes

    Women's Accessories
    • Back
    • Women's Accessories
    • Spend & Save up to £30
    • New In
    • Bags & Purses
    • Scarves
    • Ponchos & Wraps
    • Hats
    • Gloves
    • Jewellery
    • Tights
    • Socks
    • Hair Accessories
    • Face Coverings
    • View All Accessories
    Women's Shoes
    • Back
    • Women's Shoes
    • Spend & Save up to £30
    • Boots
    • Trainers & Plimsolls
    • Sandals
    • Heels & Wedges
    • Brogues & Loafers
    • Ballet Pumps
    • Slippers
    • View All Footwear
    Men's Accessories
    • Back
    • Men's Accessories
    • Spend & Save up to £30
    • Bags & Wallets
    • Socks
    • Footwear
    • Scarves
    • View All Accessories
    Kids Accessories
    • Back
    • Spend & Save up to £30
    • Girl's Accessories
    • Boy's Accessories
    Offers
    • Back
    • Offers
    • 2 for £10 Women's Socks
    • 2 for £20 Tights
    • 2 for £10 Men's Socks
    • Spend & Save up to £30

    DOUBLE UP ON
    SOCKS TWO FOR £10

    Two for £10 Socks
    Shop Now
  • Gifts & Home

    Back

    Gifts & Home

    Gifts
    • Back
    • Gifts
    • Spend & Save up to £30
    • Gifts for Her
    • Gifts for Him
    • Gifts for Kids
    • Bath & Body
    • Keyrings
    • Gift Cards
    • View All Gifts
    Homeware
    • Back
    • Homeware
    • Spend & Save up to £30
    • Mugs & Ceramics
    • Home Décor
    • View All Homeware
    Browse
    • Back
    • Browse Gifts & Home
    • Gift Cards
    • Charity Gifts
    Offers
    • Back
    • Offers
    • Spend & Save up to £30
    Shop Now
  • Sale

    Back

    Sale

    Women's Sale
    • Back
    • Women's sale
    • Knitwear
    • Tops & Tees
    • Dresses
    • Coats & Jackets
    • Trousers & Leggings
    • Tunics
    • Skirts
    • Shirts & Blouses
    • Jeans
    • Jumpsuit & Dungarees
    • Shorts
    • Nightwear
    • Swimwear
    • View All Sale
    Men's Sale
    • Back
    • Men's sale
    • Knitwear
    • Shirts
    • Trousers & Jeans
    • T-Shirts & Polos
    • Coats & Jackets
    • Blazers & Waistcoats
    • Nightwear
    • Shorts
    • View All Sale
    Kids Sale
    • Back
    • Girls Sale
    • Boys Sale
    • View All Sale
    Women's Accessories Sale
    • Back
    • Women's Accessories Sale
    • Bags & Purses
    • Scarves & Ponchos
    • Socks
    • Hats & Gloves
    • Jewellery
    • View All Sale
    Women's Shoes Sale
    • Back
    • Women's Shoes Sale
    • Boots
    • Sandals
    • Trainers & Plimsolls
    • View All Sale
    Men's Accessories Sale
    • View All Sale
    Gifts Sale
    • Back
    • Gifts sale
    • View All Sale

    Up To 50% Off Sale
    Shop Now
  • Inspire

    Back

    Inspire

    Stylish Stuff
    • Back
    • Stylish Stuff
    • Denim
    • All in one Outfits
    • How To Wear Wide-Leg Trousers
    • Mood Boosting Brights
    • Off The Cuff Style
    • Types of trousers
    • How to wear the Pinafore dress
    About Us
    • Back
    • About Us
    • Our Story
    • Our Brand
    • Our Vision
    • Our Values
    Doing Good Stuff
    • Back
    • Doing Good Stuff
    • Our Charities
    • Our Suppliers
    • Our Planet
    • Our People
    • Our Blog
    • Sustainable Cotton Commitment
    • Our Fairtrade Story
    • Fairtrade Interview
     

    OUR FAIRTRADE STORY

    Find Out More
Logo
  • Account icon
  • Shopping bag icon
Shopping bag icon

Shopping bag

Shopping bag icon

Your shopping bag is empty

Continue Shopping

  1. Home›

Help & Support

  • Delivery
  • Returns
  • Gift Cards
  • FAQs
  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions of Sale
  • Website Terms of Use

Contact us

›

customercare@whitestuff.com

Cookie Policy


We all love cookies, especially the ones containing chocolate pieces. And while we could write all day about these sorts of cookies, we’d probably get into trouble.

So instead, this cookie policy will explain to you what cookies are used on our website, what they are used for and what sort of steps you can take to manage them. It might not be as fun as the chocolate sort, but it is important, so please take a moment to read this policy.

What are cookies?

A cookie is a small file containing letters and numbers that is stored on your computer by your web browser. As is the case for most transactional websites, they are essential to our website operation, and help us to improve our website service by understanding how our customers use our site, and to provide a more personalised service. Tags and pixels, also known as web beacons, are similar to cookies but are collected through embedded images. These allow us to measure engagement with the e-mails we send.

In many cases, our cookies expire and delete themselves after a set period of time. You can find out about how to manage your cookie settings by reading the ‘Managing your cookies’ section below.

What sort of cookies do White Stuff use, and why?

Strictly necessary cookies

Strictly necessary cookies are placed on your computer to allow our website to operate. Without these cookies, you will not be able to shop with us online (as our website, like most others, will not work without them). The main strictly necessary cookies that we use are:

Provider name & cookie name

Function

Purpose

White Stuff (Intershop)

CookieLaw

Cookie acceptance

This ensures our cookie banner is displayed on our website.

White Stuff (Intershop)

SoftLogin, LMSID, LMUID, pgid, SecureSessionID, ws-app-url-id, ws-country, ws-currency, ws-locale,
cc-

Basket

This remembers what you have in your basket so that it will still be there when you return to our site.

White Stuff (Azure)
AGWAffinity

User Session

This makes sure you have an uninterrupted experience on our site by always connecting you to the same web server.

MaxMind

Geo location

This allows us to determine where you are browsing from so that we can direct you to the appropriate language website.

Attraqt

recentlyViewed

Product display

This allows you to view and browse our products

Performance cookies

Performance cookies help us to ensure our website is operating smoothly and securely. They do this in a number of ways, for example:

  • by monitoring unusual site traffic, which helps us monitor and detect fraud;
  • by helping us understand which pages on our website are most and least popular, which helps us improve our site design;
  • by allowing us to understand when our website is busiest, so that we can keep our site running smoothly at peak times.

The main performance cookies that we use are:

Provider name & cookie name

Function

Purpose

Google Optimize _gaexp
_gat
_gclxxxx

Website optimisation

This allows us to improve the performance of our website by testing different website layouts and functionality and analysing the results.

Hotjar
_hjid

Website optimisation

This allows White Stuff to understand the way our customers navigate our website by aggregating user information to provide heatmaps and analytics. It records your browser screen but does not record or store payment or password details. We use this information to help us improve our website design and performance.

Eggplant
SCOGID
SCOSID
SCOSN

Website optimisation

This helps us monitor and improve our webpage speed.

Maru Matchbox, Hotjar
en-persist,
_cfduid,
ecos.dt
Eds
_hjDonePolls
_hjIncludedInSample

Online surveys

This allows us to display exit surveys, as well as identify and prevent duplicate responses.

Bazaarvoice
Version
BVImplmain_site

Product reviews

This helps us deliver our customer and product review comment functionality, for example by identifying when you try to review the same product twice.

Google Analytics
_utma, _ga,
_gid, uidga

Website behaviour and acquisition detail

Google Analytics help us to understand our website's visitor behaviour and the performance of the marketing acquisition channels used to attract users to our website.

You can find out more by clicking here

Functionality cookies

We use functionality cookies to improve your White Stuff web-shopping experience, for example by providing you with enhanced and more personal features when you visit our site.

Functionality cookies are also used to provide you with White Stuff advertising when you visit other websites of our affiliated partners. This is sometimes known as ‘targeted marketing’.

To learn more about behavioural targeting and advertising, visit: http://www.youronlinechoices.com/uk/your-ad-choices

The main functionality cookies that we use are:

Provider

Function

Purpose

Rakuten
stc112173

Digital Advertising

Rakuten allows us to understand how our customers come to us from our affiliate marketing partners and helps us track the consumer journey and across platforms.

Salesforce
1051680
_derived_epik

Digital Advertising

This allows us to understand visitor behaviour, customer profiling and newsletter performance. We use this technology to track the effectiveness of our email campaigns, to understand how recipients interact with the content in those campaigns and provide recommendations for products you may be interested in based on items you have browsed.

Criteo
UID
EID
cto_lwid

Digital Advertising

We use Criteo services to promote our products and services by serving you advertisements that may be of interest to you on the websites and mobile applications of Criteo’s partners. You can learn more, including how to disable Criteo services, by visiting https://www.criteo.com/privacy/

Google
Bing
MH
MUID
ANON
CC
_gcl_au

Digital Advertising

This is used for advertising, site analytics and other operational purposes.

Talkative
talkative_close_time
talkative_customer
_journey_initial_time
talkative_qos_bandwidth

Live chat

This enables the live chat and support function on our website.

BounceX
bounceClientVisitXXXX
bounceClientVisitXXXXv

Digital Advertising

This enables on-site personalisation and abandoned basket email marketing.

Vimeo
_derived_epik

On-site video

This cookie is used to provide support for the video player experience on our site.
https://vimeo.com/cookie_policy

Web beacon or
clear gif (email)

Email performance

This blank image tells the sender of the email that the recipient has opened the email.

Images can be disabled in your email program. In most cases, open tracking is disabled by default in the email program and you would need to enable images to allow this type of tracking to work.

Social media sharing

Our website may contain links to third-party social media sites such as Facebook, Twitter and Instagram. If you take the opportunity to share our website content via these social media sites, those sites may also place cookies on your computer. If you have chosen to share our content via your social media sites, we have no control over this or the technologies used by the third-party sites, and accept no liability or responsibility for them.

Provider

Function

Purpose

Facebook
_fbp

Instagram
Twitter

Social Media

Social networking sites such as Facebook, Instagram and Twitter may send cookies that help them to show adverts from businesses and advertisers such as White Stuff in your social media feed, but only if your privacy settings within your social media account allows them to do so.

Since we do not have any control over your social media privacy settings, we are unable to control these cookies.

You can find out how social media providers collect and use your information, and how to manage your privacy settings by reading their privacy and cookie policies, for example by visiting: https://www.facebook.com/policies/cookies/ https://www.instagram.com/legal/cookies/ https://twitter.com/en/privacy

AddThis
__atuvc

Social Media

This allows you to share your shopping experience with your social networks. You can opt out of these cookies by clicking http://www.addthis.com/privacy/opt-out

Managing your cookies

Your cookie settings are managed in your web browser, which should automatically be set to enable cookies unless you have changed your settings. It is important, therefore, that you understand how your cookie settings are set up in your web browser.

You can enable, disable or delete cookies by following your browser instructions, which you can usually find in the Tools or Help or Edit menu of a computer. If you chose to disable your cookie settings, some of the basic shopping functionality of our website will not operate. Pixels can also be disabled at any time via your email provider settings.

We will update this cookie policy from time to time, so please check back periodically in order to ensure you are aware of the most recent version.

This cookie policy was last updated on 14 January 2021.

›

Cookie Policy


We all love cookies, especially the ones containing chocolate pieces. And while we could write all day about these sorts of cookies, we’d probably get into trouble.

So instead, this cookie policy will explain to you what cookies are used on our website, what they are used for and what sort of steps you can take to manage them. It might not be as fun as the chocolate sort, but it is important, so please take a moment to read this policy.

What are cookies?

A cookie is a small file containing letters and numbers that is stored on your computer by your web browser. As is the case for most transactional websites, they are essential to our website operation, and help us to improve our website service by understanding how our customers use our site, and to provide a more personalised service. Tags and pixels, also known as web beacons, are similar to cookies but are collected through embedded images. These allow us to measure engagement with the e-mails we send.

In many cases, our cookies expire and delete themselves after a set period of time. You can find out about how to manage your cookie settings by reading the ‘Managing your cookies’ section below.

What sort of cookies do
White Stuff use, and why?

Strictly necessary cookies

Strictly necessary cookies are placed on your computer to allow our website to operate. Without these cookies, you will not be able to shop with us online (as our website, like most others, will not work without them). The main strictly necessary cookies that we use are:

Provider name & cookie name

White Stuff (Intershop)
CookieLaw

Function

Cookie acceptance

Purpose

This ensures our cookie banner is displayed on our website.

Provider name & cookie name

SoftLogin
LMSID
LMUID
pgid
SecureSessionID
ws-app-url-id
ws-country
ws-currency
ws-locale,
cc-

Function

Basket

Purpose

This remembers what you have in your basket so that it will still be there when you return to our site.

Provider name & cookie name

White Stuff (Azure)
AGWAffinity

Function

User Session

Purpose

This makes sure you have an uninterrupted experience on our site by always connecting you to the same web server.

Provider name & cookie name

MaxMind

Function

Geo location

Purpose

This allows us to determine where you are browsing from so that we can direct you to the appropriate language website.

Provider name & cookie name

Attraqt
recentlyViewed

Function

Product display

Purpose

This allows you to view and browse our products.

Performance cookies

Performance cookies help us to ensure our website is operating smoothly and securely. They do this in a number of ways, for example:

  • by monitoring unusual site traffic, which helps us monitor and detect fraud;
  • by helping us understand which pages on our website are most and least popular, which helps us improve our site design;
  • by allowing us to understand when our website is busiest, so that we can keep our site running smoothly at peak times.

The main performance cookies that we use are:

Provider & cookie name

Google Optimize
_gaexp
_gat
_gclxxxx

Function

Website optimisation

Purpose

This allows us to improve the performance of our website by testing different website layouts and functionality and analysing the results.

Provider & cookie name

Hotjar
_hjid

Function

Website optimisation

Purpose

This allows White Stuff to understand the way our customers navigate our website by aggregating user information to provide heatmaps and analytics. It records your browser screen but does not record or store payment or password details. We use this information to help us improve our website design and performance.

Provider & cookie name

Eggplant
SCOGID
SCOSID
SCOSN

Function

Website optimisation

Purpose

This helps us monitor and improve our webpage speed.

Provider & cookie name

Maru Matchbox, Hotjar
en-persist,
_cfduid,
ecos.dt
Eds
_hjDonePolls
_hjIncludedInSample

Function

Online surveys

Purpose

This allows us to display exit surveys, as well as identify and prevent duplicate responses.

Provider & cookie name

Bazaarvoice
Version
BVImplmain_site

Function

Product reviews

Purpose

This helps us deliver our customer and product review comment functionality, for example by identifying when you try to review the same product twice.

Provider & cookie name

Google Analytics
_utma, _ga,
_gid
, uidga

Function

Website behaviour and acquisition detail

Purpose

Google Analytics help us to understand our website's visitor behaviour and the performance of the marketing acquisition channels used to attract users to our website.

You can find out more by clicking here

Functionality cookies

We use functionality cookies to improve your White Stuff web-shopping experience, for example by providing you with enhanced and more personal features when you visit our site.

Functionality cookies are also used to provide you with White Stuff advertising when you visit other websites of our affiliated partners. This is sometimes known as ‘targeted marketing’.

To learn more about behavioural targeting and advertising, please visit: http://www.youronlinechoices.com/uk/your-ad-choices

The main functionality cookies that we use are:

Provider & cookie name

Rakuten
stc112173

Function

Digital Advertising

Purpose

Rakuten allows us to understand how our customers come to us from our affiliate marketing partners and helps us track the consumer journey and across platforms.

Provider & cookie name

Salesforce
1051680
_derived_epik

Function

Digital Advertising

Purpose

This allows us to understand visitor behaviour, customer profiling and newsletter performance. We use this technology to track the effectiveness of our email campaigns, to understand how recipients interact with the content in those campaigns and provide recommendations for products you may be interested in based on items you have browsed.

Provider & cookie name

Criteo
UID
EID
cto_lwid

Function

Digital Advertising

Purpose

We use Criteo services to promote our products and services by serving you advertisements that may be of interest to you on the websites and mobile applications of Criteo’s partners. You can learn more, including how to disable Criteo services, by visiting https://www.criteo.com/privacy/

Provider & cookie name

Google
Bing
MH
MUID
ANON
CC
_gcl_au

Function

Digital Advertising

Purpose

This is used for advertising, site analytics and other operational purposes.

Provider name & cookie name

Talkative
talkative_close_time
talkative_customer
_journey_initial_time
talkative_qos_bandwidth

Function

Live chat

Purpose

This enables the live chat and support function on our website.

Provider name & cookie name

BounceX
bounceClientVisitXXXX
bounceClientVisitXXXXv

Function

Digital Advertising

Purpose

This enables on-site personalisation and abandoned basket email marketing.

Provider & cookie name

Vimeo
_derived_epik

Function

On-site video

Purpose

This cookie is used to provide support for the video player experience on our site
https://vimeo.com/cookie_policy

Provider & cookie name

Web beacon or
clear gif (email)

Function

Email performance

Purpose

This blank image tells the sender of the email that the recipient has opened the email.

Images can be disabled in your email program. In most cases, open tracking is disabled by default in the email program and you would need to enable images to allow this type of tracking to work.

Social media sharing

Our website may contain links to third-party social media sites such as Facebook, Twitter and Instagram. If you take the opportunity to share our website content via these social media sites, those sites may also place cookies on your computer. If you have chosen to share our content via your social media sites, we have no control over this or the technologies used by the third-party sites, and accept no liability or responsibility for them.

Provider & cookie name

Facebook _fbp
Instagram Twitter

Function

Social Media

Purpose

Social networking sites such as Facebook, Instagram and Twitter may send cookies that help them to show adverts from businesses and advertisers such as White Stuff in your social media feed, but only if your privacy settings within your social media account allows them to do so.

Since we do not have any control over your social media privacy settings, we are unable to control these cookies.

You can find out how social media providers collect and use your information, and how to manage your privacy settings by reading their privacy and cookie policies, for example by visiting: https://www.facebook.com/policies/cookies/
https://www.instagram.com/legal/cookies/
https://twitter.com/en/privacy

Provider name & cookie name

AddThis
__atuvc

Function

Social Media

Purpose

This allows you to share your shopping experience with your social networks. You can opt out of these cookies by clicking http://www.addthis.com/privacy/opt-out

Managing your cookies

Your cookie settings are managed in your web browser, which should automatically be set to enable cookies unless you have changed your settings. It is important, therefore, that you understand how your cookie settings are set up in your web browser.

You can enable, disable or delete cookies by following your browser instructions, which you can usually find in the Tools or Help or Edit menu of a computer. If you chose to disable your cookie settings, some of the basic shopping functionality of our website will not operate. Pixels can also be disabled at any time via your email provider settings.

We will update this cookie policy from time to time, so please check back periodically in order to ensure you are aware of the most recent version.

This cookie policy was last updated on 14 January 2021.

 

Join the family

Be the first to hear about our new arrivals, promotions & competitions by email. See our Privacy Policy to learn more

Your Stuff

  • My Account
  • Gift Cards
  • White Stuff logo

Help

  • Contact Us
  • Find a shop
  • Delivery
  • Returns
  • FAQs
  • Covid-19 Update
  • Size Guides
  • Knitwear Guide
  • Leather Guide

About Us

  • Our Story
  • Doing Good Stuff
  • Our Suppliers
  • Our Charities
  • Careers
  • Gender Pay

Company Information

  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions of Sale
  • Promotion Terms & Conditions
  • Competition Terms & Conditions
  • Website Terms of Use
  • Partner with us
  • Modern Slavery Statement
209 82

Get social

Instagram Facebook Twitter Pinterest
White Stuff logo
Amex Maestro Mastercard PayPal VisaKlarna

Hello!

It looks like you're in . If we've got it wrong, please select your preferred options below

White Stuff Autumn Winter 2020