CONTACT US

TRACK MY ORDER

To follow your order's progress, click 'track my order' in the dispatch emails we've sent (or enter your tracking number here).

CUSTOMER CARE TEAM

Our FAQ section has lots of useful information about placing orders, deliveries and returns. If you can't find what you are looking for, please get in touch with our Customer Care Team.

Email us at: [email protected]

Our current response time is up to 48 hours, but it can take a little longer, especially over Weekends and Bank Holidays.

Or click on our Live Chat icon below and chat directly with one of the Team. Live Chat is available Monday to Friday 8am to 7.45pm, Saturdays 8am to 2.45pm and Sundays/Bank Holidays 8am to 1.45pm GMT

Alternatively Call us on 0203 752 5360 - Monday to Friday 9am to 3pm GMT (excluding UK Bank Holidays)

HOW TO COMPLAIN?

If you need to make a complaint, please contact our customer care team as set out above.

We aim to respond to all complaints within 2 working days’.

CUSTOMER CARE AND DISTRIBUTION CENTRE

White Stuff, Plot 4, Thorpe Way, Leicester, LE19 1SU

PRESS ENQUIRIES

If you’re a journalist or influencer, please email us at [email protected]

REGISTERED OFFICE AND PR CONTACT

White Stuff Limited is registered in England and Wales under company number 02319237 and with our registered office at White Stuff Limited, Canterbury Court, Kennington Park, 1 - 3 Brixton Road, London, SW9 6DE, United Kingdom.