NOTE: Due to the rising costs of using Royal Mail, we are now (as of 22/05/2023) charging £2.00 for returns via this service. You can still return your order for FREE via Evri or by dropping it off at one of our shops.

1. Go to the White Stuff returns page at royalmail.com.

2. Confirm the shape, size and weight of your return package.

3. Enter your order number, reason for return, name, email address and postal address.

4. Click 'Create your label'.

5. Dowload your return label (it will also be emailed to you), print it and attach it to your return package.

6. Take your package to your nearest Post Office branch or Royal Mail Customer Service point (where you can also print your return label if you need to). Drop it off and recieve your proof of posting.

7. Alternatively, you can book a home collection (for a small fee).

8. Once we've received your return, we'll send you an email to let you know and then process any refunds within 5 working days.

9. The £2.00 returns charge will be deducted from your refund total.